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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caroline Grace

Caroline Grace

November 26, 2025

5  out of  5
rating by Caroline Grace
"Kelley Evans-Cochran is the best ever! She has gone above and beyond to help me find a policy to meet my needs. Not only has she helped find me an affordable plan but she has been so kind through the whole process. She deserves a raise!!!"
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Judy Fischer

November 18, 2025

5  out of  5
rating by Judy Fischer
"Alicia was very helpful and competent when I needed a unique addition to my policy. Excellent service! Thank you!"
We responded:
"Thank you so much, Judy! We’re glad to hear Alicia was able to assist you and provide the service you needed. We truly appreciate you taking the time to share your experience, and we’re always here if you need anything in the future. Thanks again for choosing our office!"
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Clifford Hunt

November 14, 2025

5  out of  5
rating by Clifford Hunt
"I love working with Jeff Jirele’s team, especially Ron. I was with USAA for years because I can’t stand dealing with automated systems — I want a real person. Since switching to Jeff Jirele’s team, the experience has been amazing. Their customer service is excellent, and there’s always a human on the other end of the line. Ron has consistently gone above and beyond, delivering the level of service I expect."
We responded:
"Thank you so much, Clifford! We’re thrilled to hear how positive your insurance experience has been. Ron and the whole team here at Jeff Jirele State Farm truly appreciates your kind words. Providing real, personalized service is exactly what we strive for every day. We’re grateful you chose us after so many years with another provider and we’re always here whenever you need anything!"
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hope binkley

November 12, 2025

5  out of  5
rating by hope binkley
"Kelley was very friendly and extremely knowledgeable. Thank you for you professional help you made it enjoyable."
We responded:
"Thank you so much, Hope! We’re glad to hear you had such a great experience. Kelley will be thrilled to know her friendliness and knowledge made the insurance process enjoyable for you. We appreciate you taking the time to share your positive feedback and are always here if you need anything!"
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Sam Hampton

November 11, 2025

5  out of  5
rating by Sam Hampton
"Kelley was very nice and helpful! Was able to provide me a cheaper auto quote with better coverage than i had with Geico! I’m glad she reached out!"
We responded:
"Thank you, Sam! I’m glad Kelley was able to help you find better coverage at a great price. We appreciate your trust in our State Farm team for your vehicle insurance needs!"
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David Campbell

November 8, 2025

5  out of  5
rating by David Campbell
"Always good service and friendly people. Ron is very knowledgeable and helpful to everyone."
We responded:
"Thank you, David! I’m glad to hear Ron could provide helpful and knowledgeable service. We appreciate your trust in our State Farm office!"
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Dwight Winkler

November 4, 2025

5  out of  5
rating by Dwight Winkler
"Kelley did a terrific job in helping me to transition my auto coverages. Everything was explained thoroughly and complete. It was great to actually speak with an agent."
We responded:
"Hi Dwight, thank you for the kind words! Kelley will be thrilled to hear this — she always strives to make the process smooth and clear for our clients. We’re glad you had a great experience and appreciate you trusting us with your coverage!"
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Monik Ara

November 4, 2025

5  out of  5
rating by Monik Ara
"Joe was very nice and helpful"
We responded:
"Hi Monik, thank you for the kind words! Joe will be thrilled to hear this — he always enjoys helping our clients and making the process as smooth as possible. We appreciate your trust and support!"
Profile photo of Monik Ara

Monik Ara

November 4, 2025

5  out of  5
rating by Monik Ara
"Joe was very nice and helpful"
We responded:
"Hi Monik, thank you for the kind words! Joe will be thrilled to hear this — he always enjoys helping our clients and making the process as smooth as possible. We appreciate your trust and support!"
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kathy keresty

November 4, 2025

5  out of  5
rating by kathy keresty
"Karen has been our State Farm for many years and has ALWAYS provided the very best support. She is super quick to respond and has always provided the necessary and needed information."
We responded:
"Hi Kathy, thank you so much for your kind words! Karen will absolutely be thrilled to hear this — she always goes above and beyond for our clients, and it will truly make her day. We’re so grateful for your loyalty and trust over the years, and we’re always here to support you with any of your insurance needs."
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Carrie Petty

October 24, 2025

5  out of  5
rating by Carrie Petty
"Carla is the best! Very knowledgeable if I have any questions."
We responded:
"Thank you, Carrie! It’s wonderful to hear that Carla provided such knowledgeable and helpful service. We appreciate you taking the time to share!"
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Susan Curran

October 15, 2025

5  out of  5
rating by Susan Curran
"Hats off to Kelley Cochran from State Farm! I couldn’t ask for a better agent to work with. Working with her feels more like working with a friend. She takes the time to find out what my needs are and makes sure I’m fully covered without my breaking the bank. Her personalized attention and genuine care are truly appreciated. Thanks for your continued great work."
We responded:
"Hi Susan, thank you so much for your kind words! We’re thrilled to hear that Kelley could provide personalized, friendly, and attentive service while ensuring your coverage fits your needs. Your feedback is truly appreciated!"
Profile photo of Denise Martinez-Dean

Denise Martinez-Dean

October 15, 2025

5  out of  5
rating by Denise Martinez-Dean
"I have had an extremely pleasant experience dealing with Kelley at State Farm, she has gone above and beyond to help me with my Insurance Needs!"
We responded:
"Hi Denise, we really appreciate your review! It’s wonderful to hear that Kelley could make the process smooth and provide exceptional service while meeting your insurance needs."
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michelle jackson

October 14, 2025

5  out of  5
rating by michelle jackson
"Absolutely love this office. Staff is so friendly and knowledgeable"
We responded:
"Hi Michelle, thank you for sharing your experience! We’re so glad you enjoyed working with our office and that our staff could provide helpful and friendly service. We will always be there for you and all of your insurance needs!"
Profile photo of Shane Loar

Shane Loar

October 14, 2025

5  out of  5
rating by Shane Loar
"Alicia has been nothing but professional. She gave me quotes and the process was simple and fast."
We responded:
"Hi Shane, we really appreciate your kind words! It’s wonderful to hear that Alicia made the process simple and efficient while providing excellent service. We look forward to serving your insurance needs for many years to come!"
Profile photo of John Sykes

John Sykes

October 13, 2025

5  out of  5
rating by John Sykes
"I have been a client of the Jeff Jirele agency for many years, and I recommend them very highly. Karen Shaffer, Office Manager, is especially helpful, always has the answers, and returns calls promptly. You won't go wrong if you choose them for your insurance needs!"
We responded:
"Thank you so much for your kind words, John! We’re thrilled to hear that Karen and our team have been able to provide you with helpful, responsive service over the years. Your recommendation means a lot, and we look forward to continuing to serve you for all your insurance needs!"
Profile photo of Jamie Jerome

Jamie Jerome

October 9, 2025

5  out of  5
rating by Jamie Jerome
"I had been searching for car insurance and I hit the jackpot when I called Jeff's office. Shelly was able to get my car AND homeowners insurance rates down and save me almost $800 a year!! 5 star service from start to finish! Im very happy I landed in their hands with my insurance needs."
We responded:
"Thank you so much for your kind words, Jamie! We’re thrilled to hear that Shelly was able to help you save on both your car and homeowners insurance. Your satisfaction means a lot to us, and we’re glad you had a 5-star experience from start to finish!"
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Patty Gonzalez

October 9, 2025

5  out of  5
rating by Patty Gonzalez
"Great helpful people!!!! Thank for all you guys do!!"
We responded:
"Thank you so much, Patty! We’re glad to hear you had a great experience and appreciate your kind words. It’s our pleasure to help, and we look forward to continuing to serve you!"
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James O'Neill

October 7, 2025

5  out of  5
rating by James O'Neill
"Great team, great service, really happy customer."
We responded:
"Thank you so much, James! We’re thrilled to hear you had a great experience with our team. Your kind words mean a lot, and we truly appreciate your trust in us!"
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Ming

October 2, 2025

5  out of  5
rating by Ming
"We have been with this office for many years for home and car insurance. All the staff members are warm and outstanding! They treat you like family and are always there for you! I recommend them to all who have insurance needs! They are the very best!"
We responded:
"Thanks, Ming! We’re so happy to hear you feel like part of our family. Your recommendation means a lot, and we’re always here for all your insurance needs!"
Profile photo of Isaac Jurado

Isaac Jurado

September 22, 2025

5  out of  5
rating by Isaac Jurado
"Joe was fantastic! Made everything super easy,was super friendly and just very helpful! Highly recommend!"
We responded:
"Thank you so much, Isaac! We’re thrilled to hear that Joe made the process easy, friendly, and helpful. Your recommendation means a lot, and we truly appreciate your trust in our team!"
Profile photo of David Jenden

David Jenden

September 12, 2025

5  out of  5
rating by David Jenden
"Excellent service and always a reply when you leave a message. Saved a lot of money on my Motor home insurance and now save even more having combined all my policies. Great to have an agent you can talk to. Thank you Karen."
We responded:
"Thank you so much, David! We’re thrilled to hear Karen was able to help you save money and make the process smooth, especially with your motor home and bundled policies. Having an agent you can count on is exactly what we strive for — we’ll be sure to pass along your kind words to Karen!"
Profile photo of Justin Michael

Justin Michael

September 12, 2025

5  out of  5
rating by Justin Michael
"Insurance made easy. They saved me over $500 every year. The staff in the office is caring. They are willing to sit down and work on what is best for your lifestyle. Great office and great stuff. 09/12/2025 Since joining the Jeff ShirJierle agency insurance has not been stressful. I like the fact that I can talk to a human being and not do it online. They sporadically check up on you. And always willing to look to see if they can save you more money anywhere. Great staff, good moral values on how to treat clients, and will always go above and beyond. I have always thought insurance to be boring and stressful, but this wonderful agency has changed my perspective on insurance totally. Thank you guys so much!!"
We responded:
"Justin, thank you for such a wonderful review! I am so happy we could help! "
Profile photo of Judy McBee

Judy McBee

September 12, 2025

5  out of  5
rating by Judy McBee
"I have homeowners and auto insurance with this Stare Farm agency. I recently had a water leak (a giant mess) and then right after that a woman ran into my car… my nerves were shot… but Carla and Shelly were so helpful and supportive that I wanted to give them a shout out… thanks ladies.. 👍😊"
We responded:
"Thank you for sharing this, Judy! We know how stressful it can be to deal with a water leak and then a car accident back-to-back, and we’re so glad Carla and Shelly were there to support you through it all. We’ll be sure to pass along your kind words — they’ll be thrilled to hear it! We truly appreciate your trust in us."
Profile photo of Pete O'Rourke

Pete O'Rourke

September 10, 2025

5  out of  5
rating by Pete O'Rourke
"Amazing service and support. I recently change my policy and bundled auto and home and saved a significant amount on my policies. JJ's amazing team (Carla) was fast, responsive and actually found a discrepancy on my previous policy that saved us even more $$. The support I received over the last few days COULD NOT have been any better! HIGHLY RECOMMEND!!!"
We responded:
"Thank you so much, Pete! I’m thrilled to hear that bundling your auto and home policies saved you money and that Carla and the team could provide fast, helpful support. At our State Farm office, we always strive to deliver excellent service and make sure your insurance is working for you - so I'm so glad we could do exactly that!"