Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathy Smith

Kathy Smith

August 27, 2025

4  out of  5
rating by Kathy Smith
"Looking forward to doing business with this group. Our start up together was very smooth on their part. They were respectful of my time issues and called me at an agreed upon date and time. No high pressure just the facts. Thats all I need the facts and respect as a customer."
Profile photo of Garrett Griffin

Garrett Griffin

August 26, 2025

5  out of  5
rating by Garrett Griffin
"I wouldn't and couldn't take a chance on losing yall as my insurance agents. Very understanding, dependable and caring. If I could, id give a 20 star review. As a United States Marine, im proud to say that I support yall in every way possible. Thank you for being here for me."
Profile photo of Eric Fuller

Eric Fuller

August 21, 2025

5  out of  5
rating by Eric Fuller
"Kelley was super informative and polite. She has remembered me and our conversations have been absolutely wonderful. If I could give 10 stars I would. Fantastic work Kelley as always."
We responded:
"Thank you so much for the incredible review! We're thrilled to hear that Kelley has consistently provided informative, polite, and memorable service. Building strong, ongoing relationships with our clients is something we truly value, and it’s wonderful to know your conversations with Kelley have been so positive. Your 10-star sentiment means the world—thank you for trusting us with your car insurance needs!"
Profile photo of Emily Ocheltree

Emily Ocheltree

August 21, 2025

5  out of  5
rating by Emily Ocheltree
"Carla was so friendly and informative! JJ sent us a card welcoming us and it was truly so kind, even with a simple gesture, to be welcomed. I would recommend them to anyone! State Farm beat all the other companies with car insurance with more coverage and more to offer!"
We responded:
"Thank you for the thoughtful review! We're so glad Carla provided friendly and informative service, and that JJ's welcome card made you feel truly appreciated—those small gestures mean a lot. It's wonderful to hear that State Farm not only offered better car insurance coverage but also delivered a more personal experience. We’re grateful for your trust and your recommendation!"
Profile photo of T T

T T

August 20, 2025

5  out of  5
rating by T T
"State Farm is good customer service, especially my agent name Ronald Snater. I would recommend to all my friends and people who need insurance coverage for house , car …."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear you've had a positive experience with Ronald Snater and appreciate your continued trust in State Farm. Providing reliable home and auto insurance coverage with excellent customer service is our top priority. We’re always here to help you and your friends with any insurance needs!"
Profile photo of Mark Manfredo

Mark Manfredo

August 20, 2025

5  out of  5
rating by Mark Manfredo
"Our family has been with Jeff Jirele State Farm for 20 years. Karen Shaffer (Office Manager) is always wonderful to work with. She recently helped us get numerous quotes for insurance for various cars we were looking at for our teenagers. This helped us figure out our best options. Karen also walked us through and explained all of the potential discounts that State Farm offers for new drivers (e.g., good student discount; defensive driving school; etc.). Karen spent a lot of time with me answering my numerous questions. She always goes the extra mile. Great to work with!"
We responded:
"Thank you so much for your continued trust over the past 20 years! We're thrilled to hear that Karen Shaffer has been such a reliable and supportive part of your experience with Jeff Jirele State Farm. Her dedication to helping you explore vehicle insurance options and thoroughly explain available new driver discounts like the Good Student and Defensive Driving programs truly reflects the level of care we strive to provide. We’re grateful for your loyalty and are always here to support you and your family!"
Profile photo of Murali Sankaran

Murali Sankaran

August 19, 2025

5  out of  5
rating by Murali Sankaran
"I have been using their service for my auto and rental insurance from 2010. Their consistent outstanding service, the professionalism and immediacy of their support have been greatly appreciated."
We responded:
"Thank you for your continued trust and loyalty since 2010! We’re honored to have supported you with your auto and renters insurance over the years. Providing consistent, professional, and timely service is what we strive for, and it’s incredibly rewarding to know that has made a difference in your experience. We truly value your support and look forward to serving you for many more years to come!"
Profile photo of Lynn Page

Lynn Page

August 14, 2025

5  out of  5
rating by Lynn Page
"I recently changed insurance companies and was lucky enough to pick State Farm for my car and home insurance. I have received nothing but wonderful service from everyone there. Especially Kelley, she has been a godsend in helping me with my insurance and with some personal things I am dealing with. A definite five star company."
We responded:
"Thank you so much for your kind words and for choosing State Farm for your car and home insurance needs! We're thrilled to hear that your experience has been nothing but positive. Kelley will be especially touched to know she’s made a meaningful impact, not only with your insurance but in supporting you personally as well. Your five-star feedback means the world to us—we’re here for you whenever you need us!"
Profile photo of Ron Snater

Ron Snater

August 12, 2025

5  out of  5
rating by Ron Snater
"The offices very well run, professional and courteous. Lots of experience and knowledge as well."
We responded:
"Thank you for choosing the Jeff Jirele State Farm Agency!"
Profile photo of Akbar Shah

Akbar Shah

August 8, 2025

5  out of  5
rating by Akbar Shah
"Excellent service!"
We responded:
"Hi Akbar! Thank you for the 5-star review! We’re so glad you had an excellent experience with us and appreciate you taking the time to share your positive insurance experience with us!"
Profile photo of Diane Sutherlin

Diane Sutherlin

July 28, 2025

5  out of  5
rating by Diane Sutherlin
"We have been with Jeff Jirele for many years and can say their office provides A+ customer service! Ron is our go to guy. It is so nice to place a call or send an email to Ron and know everything is immediately taken care of! I referred my parents and my daughter to State Farm and they too appreciate and count on their exceptional service. Thanks Ron!"
We responded:
"Thank you so much for your wonderful feedback, Diane! Ron and the entire team truly appreciate your loyalty and referrals. We're grateful to have you and your family as part of our State Farm community and are always here to provide you with the exceptional service you deserve!"
Profile photo of Stan Bragg

Stan Bragg

July 9, 2025

5  out of  5
rating by Stan Bragg
"I have been a customer since 2002 this team is outstanding & professional in every way ."
We responded:
"Thank you so much, Stan! We truly appreciate your loyalty and kind words. It's been an honor to serve you since 2002, and we're grateful for the trust you've placed in our team. We're always here whenever you need us!"
Profile photo of Uma Gadamsetty

Uma Gadamsetty

July 6, 2025

5  out of  5
rating by Uma Gadamsetty
"I have been with Jeff Jirele and his team, especially with Ron, since the 1995. I always called first, Ron for all my insurance needs, and Ron goes above and beyond to make sure that all my insurance needs are met timely. Ron and Jeff's team and their customer orientation are the primary reasons, I never thought about using other than State Farm for all my insurance needs, thank you for helping us for all our insurance needs."
We responded:
"Thank you so much for your incredible loyalty and support since 1995! We're truly honored to have earned your trust over the years. Ron and the entire team take great pride in providing timely, personalized service, and it's wonderful to know their dedication has made such a lasting impact. We’re grateful to be your choice for all your insurance needs and look forward to continuing to serve you for many more years to come!"
Profile photo of Steve Roark

Steve Roark

July 2, 2025

5  out of  5
rating by Steve Roark
"We have been clients with Jeff Jirele since the 1980's. So, I can speak from experience that Jeff's office stands by their clients, and they put forth the extra effort to make sure we're happy with our insurance needs. In this day and age of increasing prices everywhere you turn, I know I can call up Jeff's office and talk with someone that cares and they give it their best effort to help keep our costs down. Thank you Jeff for being there and keeping up with our changing insurance needs for 40 years."
We responded:
"Thank you so much for your incredible loyalty and trust over the past 40 years! It means the world to us to have been part of your journey for so long. Our entire team is truly committed to putting our clients first, and we’re grateful to hear that care and dedication has made a difference for you. We appreciate your continued support and look forward to serving you for many more years to come!"
Profile photo of Ron Salerno

Ron Salerno

July 2, 2025

5  out of  5
rating by Ron Salerno
"If you are fortunate enough to get Kelley as your agent thank your lucky stars. A truly more professional and friendly agent you will never find! She handled all my problems quickly and with clarity."
We responded:
"Thank you for the wonderful review! We’re so glad to hear that Kelley provided clear, efficient, and friendly service. Her professionalism and care truly set her apart, and we’re lucky to have her on our team. We appreciate your kind words and are always here whenever you need us!"
Profile photo of miguel a wence

miguel a wence

June 27, 2025

5  out of  5
rating by miguel a wence
"Courtesy, honesty, Good price, very respectful and trustworthy, a Family feeling is what I found here Thanks for be my Insurence Company"
We responded:
"Thank you so much for your kind words! We're honored to be your insurance company and truly appreciate your trust. Providing honest, respectful, and family-like service is what we strive for every day. We're grateful to have you with us!"
Profile photo of Daniel Kime

Daniel Kime

June 27, 2025

5  out of  5
rating by Daniel Kime
"Very responsive and reliable , I would recommend Jeff JJ Jirele State Farm any day"
We responded:
"Thank you for the great recommendation! We’re so glad to hear that you’ve found our team responsive and reliable. Your support means a lot, and we’re always here to help whenever you need us!"
Profile photo of Kurt T

Kurt T

June 24, 2025

5  out of  5
rating by Kurt T
"Professional and easy to work with."
We responded:
"Thank you for your kind words! We’re glad to hear you found our team professional and easy to work with. We appreciate your support and look forward to assisting you again!"
Profile photo of Mark Hackney

Mark Hackney

June 24, 2025

5  out of  5
rating by Mark Hackney
"Jeff has been my insurance agent since the early 1980's!!! State Farm has ALWAYS treated be well and be very helpful when any assistance has been needed."
We responded:
"Thank you so much for your incredible loyalty and support over the years! We’re honored to have served you since the 1980s and are grateful for the trust you’ve placed in our team. It means a lot to hear that State Farm has consistently met your needs—here’s to many more years of continued service and partnership!"
Profile photo of Nathania Sabino

Nathania Sabino

June 18, 2025

5  out of  5
rating by Nathania Sabino
"Great service, they always reply quickly. Ive worked with Ron a few times, always a great experience."
We responded:
"Thank you for the great feedback! We’re glad to hear you’ve consistently had a positive experience with Ron and the team. Quick and reliable service is what we strive for, and we truly appreciate your continued trust!"
Profile photo of Srinivas Karra

Srinivas Karra

June 10, 2025

5  out of  5
rating by Srinivas Karra
"Ron was very helpful and he helped me in raising a claim and explained me each and everything He is an awesome person to deal with Thank you Ron Regards Srinivas Karra"
We responded:
"Hi Srinivas! Thank you so much for your kind review! We’re thrilled to hear that Ron was able to assist you with your claim and provide clear explanations throughout the insurance process. He truly is a valued part of our team, and we’re glad you had such a great experience working with him. Thanks again for taking the time to share your positive feedback!"
Profile photo of Chris Albuquerque

Chris Albuquerque

June 7, 2025

5  out of  5
rating by Chris Albuquerque
"Fast responsive service, saved me $400 a year which helps when you are retired and on a fixed income."
We responded:
"Thank you so much, Chris! We're so glad we could help you save and that you had a positive experience with our team. It means a lot to us to support our State Farm family — especially those on a fixed income — and we're always here if you need anything in the future!"
Profile photo of Vijayadevan Rajendiran

Vijayadevan Rajendiran

June 4, 2025

5  out of  5
rating by Vijayadevan Rajendiran
"Shelly, Carla and whoever picks up the phone whenever I called them were so nice and they show empathy every time. It's very rare to find such a professional Customer support nowadays but they were so diligent in following up and through for a claim I raised with State Farm. It's because of this Insurance agent I continue to stick with State Farm. Please continue your amazing work and it really resonates with customer satisfaction"
We responded:
"Thank you so much for the thoughtful review, Vijayadevan! We're thrilled to hear that Shelly, Carla, and the rest of our team were able to provide the support and empathy you deserved. Delivering exceptional service and truly caring for our clients is what we strive for every day. We’re grateful for your loyalty and look forward to continuing to serve you and all of your insurance needs!"
Profile photo of Bill Fiore

Bill Fiore

June 4, 2025

5  out of  5
rating by Bill Fiore
"Jeff's staff is always so helpful! Especially Shelly! They get back to you quickly and have always been able to immediately answer any questions I've had."
We responded:
"Thank you, Bill! We’re so glad to hear that you’ve had great experiences with our team — especially Shelly! Providing quick, helpful service is always our goal, and we truly appreciate your kind words and continued support."
Profile photo of Kellie Slocum

Kellie Slocum

June 3, 2025

5  out of  5
rating by Kellie Slocum
"The best service ever!!!"
We responded:
"Thank you so much, Kellie! We're thrilled to hear you had such a great insurance experience with us — we truly appreciate your support!"