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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristi Hensley

March 13, 2026

5  out of  5
rating by Kristi Hensley
"Working with Kelley was so effortless. She answered my many questions and was so thorough in going over all of my options. She saved my family so much on auto and home insurance with better coverage than we had. Highly recommend and I’ve been singing her praises to others."
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Cris

March 5, 2026

5  out of  5
rating by Cris
""JJ" Jirele State Farm insurance location has my business and I would definitely recommend them! Kelly was my sales Representative and she did her part with great customer service and staying on top of my quote and getting back to me!"
We responded:
"Thank you for your great review, Cris! We’re glad to hear that Kelly provided excellent customer service and kept you informed throughout the process. We truly appreciate your trust in our agency and your recommendation!"
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Crystal Ruiz

March 4, 2026

5  out of  5
rating by Crystal Ruiz
"Joe J is a wonderful agent. He was refereed to me by a co-worker. He and the staff are communicative via email and phone they follow through and provide the best customer service and affordable rates. He is my reliable agent for my rental properties and home - Thank you!"
We responded:
"Thank you so much for the kind words, Crystal! I’m thrilled to hear that you’re happy with the service and support from our team. It means a lot to know we can be your reliable agent for your rental properties and home. We truly appreciate you trusting us!"
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Jeff T

March 3, 2026

5  out of  5
rating by Jeff T
"We had a great experience establishing a new home insurance policy with Joe for our recent home purchase in Queen Creek. The whole process was quick and seamless, and the policy premium was very fair and competitive."
We responded:
"Thank you for your review, Jeff! I’m glad to hear that Joe made the process of setting up your new home insurance quick, seamless, and straightforward. We’re happy the policy premium was fair and competitive, and we truly appreciate your trust in our agency!"
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Ann Catlanotto

March 2, 2026

5  out of  5
rating by Ann Catlanotto
"To my utter shame, I forget the name of the wonderful agent in Jeff Jirele's office I spoke to. So helpful and down to earth. Jeff and anyone who works with him, is a pleasure to speak to. Most insurance agents are polite, but not a pleasure to speak with, unless selling you a policy. Thank you."
We responded:
"Hi Ann! Thank you so much for your thoughtful review! We’re thrilled to hear that your experience with our team was enjoyable and helpful — that really means a lot. We truly appreciate your support and look forward to assisting you anytime! "
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Felipe

February 28, 2026

5  out of  5
rating by Felipe
"I have been with State Farm for decades. Alicia is great to work with and very knowledgeable. They always take care of their customers."
We responded:
"Hi Felipe! Thank you so much for your kind words! We’re thrilled to hear you’ve had such a positive experience over the years, and Alicia will be happy to know you appreciate her help. We truly value your loyalty and look forward to continuing to take care of you! "
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Jacqueline Nicole Mullins

February 26, 2026

5  out of  5
rating by Jacqueline Nicole Mullins
"La representante Alicia Dominguez fue increíblemente amable y servicial durante todo el proceso del revisión de mi póliza de seguro. Tomó el tiempo para responder a todas mis preguntas e hizo que todo fuera simple y sin estrés. Realmente aprecio su profesionalismo y actitud amistosa. ¡Recomiendo encarecidamente trabajar con ella!"
We responded:
"Thank you so much for your kind words, Jacqueline! We’re thrilled to hear that Alicia Dominguez was incredibly friendly and helpful throughout your insurance policy review. She took the time to answer all your questions and made the process simple and stress-free. We truly appreciate your recommendation!"
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Alexander Kolesar

February 26, 2026

5  out of  5
rating by Alexander Kolesar
"Great Customer Service and affordable coverage."
We responded:
"Thank you so much for your feedback, Alexander! We’re thrilled to hear you had a great experience with our customer service and found coverage that’s both affordable and reliable. We truly appreciate your kind words!"
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Esther Dicks

February 25, 2026

5  out of  5
rating by Esther Dicks
"Ron at Jeff "JJ" Jirele's State Farm Agency has been terrific to work with. He is always incredibly responsive, polite and helpful. I couldn't recommend him more."
We responded:
"Thank you so much for sharing, Esther! We’re thrilled to hear that Ron provided such responsive, polite, and helpful service. We truly appreciate your recommendation!"
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Jeannie McLaughlin

February 18, 2026

5  out of  5
rating by Jeannie McLaughlin
"Jeff "JJ" Jirele and Team are the greatest insurance group ever! I have been one of their customers for close to forty years. Absolutely a caring Team filled with kindness. Carla Edwards has been excellent in getting my policies upgraded. Which we all seem to forget to upgrade due to a busy lifestyle which I have and enjoy. The people on the Team I deal with are truly incredible. Let a lone with the excellent help we can still have time to laugh. Sorry that their names are not listed. Wishing the best to all of them for many years to come! Jeannie McLaughlin"
We responded:
"Jeannie, this truly means so much — thank you for your loyalty and trust for nearly 40 years! We’re incredibly grateful for you and are so glad Carla and the team have been able to take great care of you. Thank you for being part of our State Farm Insurance family — we look forward to many more years together!"
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ann fisher

February 16, 2026

5  out of  5
rating by ann fisher
"this team is so responsive to any customer need, they are beyond helpful and deserve gold stars! ron is an exceptional team member!"
We responded:
"Thank you, Ann! We’re thrilled to hear our team has been so responsive and helpful, and we’ll be sure to pass along your kind words to Ron. We truly appreciate you trusting our State Farm office with your insurance needs!"
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Daniel Ballard

February 12, 2026

5  out of  5
rating by Daniel Ballard
"I worked with Kelley who did a great job helping with auto and home insurance. She was kind and very responsive to emails as well as text messages. One of the best customer experiences I have ever had."
We responded:
"Thank you, Daniel! We’re so glad to hear Kelley provided such a kind and responsive experience while helping with your auto and home insurance. We truly appreciate your trust!"
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Sandy Hughes

February 12, 2026

5  out of  5
rating by Sandy Hughes
"I have had State Farm Ins, Jeff Jirele business and office for years and haven't been happier. Every single person here I can't say enough about. Everyone is so helpful, and willing to help in anyway they can. Everyone is very knowledgeable about the Insurance business. I will go no where. I am here to stay."
We responded:
"Thank you, Sandy! We’re so grateful for your loyalty and kind words. It’s wonderful to hear that our entire team has provided helpful, knowledgeable service over the years. We’re thrilled to have you as part of our State Farm Insurance family!"
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Lauren Pradhan

February 12, 2026

5  out of  5
rating by Lauren Pradhan
"Karen Shaffer is a fantastic insurance agent. She is knowledgeable, highly responsive, and made the entire process seamless. She took the time to ensure I felt confident in my coverage. I highly recommend her!"
We responded:
"Thank you, Lauren! We’re thrilled to hear Karen provided such knowledgeable and seamless service, and that you feel confident in your coverage. We truly appreciate your recommendation and your trust!"
Profile photo of Jennifer Muhlitner

Jennifer Muhlitner

February 10, 2026

5  out of  5
rating by Jennifer Muhlitner
"Kelley Evans -Cochran was absolutely amazing in helping me get my auto insurance through State Farm!! She was patient and the whole process was seamless! Definitely happy I switched!"
We responded:
"Jennifer, thank you for the wonderful review! We’re so glad Kelley was able to make the process smooth and easy while helping you with your auto insurance. We truly appreciate you choosing State Farm and are here whenever you need us!"
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Carmen Ruiz

February 9, 2026

5  out of  5
rating by Carmen Ruiz
"Very knowledgeable and courteous. Kelly with J Jirele of State Farm gave me better rates than other companies. Able to fit my budget, and responded quickly to my inquiries"
We responded:
"Thank you for the great review, Carmen! We’re glad Kelly could provide knowledgeable, courteous service and help you find coverage that fits your budget. We truly appreciate your trust in our team and are always here if you need anything!"
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Rachael Yanke

February 5, 2026

5  out of  5
rating by Rachael Yanke
"Karen was so wonderful and helpful in getting me over to State Farm! Very responsive and made the process a breeze."
We responded:
"Thank you for the wonderful review, Rachael! We’re so glad Karen could make your switch to State Farm smooth and easy while providing responsive, helpful service. We truly appreciate your trust in our team and are always here if you need anything!"
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Connor Ottaway

February 5, 2026

5  out of  5
rating by Connor Ottaway
"Jeff and his staff were friendly and very professional. It was easy to tell that they really wanted to do everything they could to help me out and give sound advice. Joe is one of the providers there and goes above and beyond to help with any questions!"
We responded:
"Thank you for the fantastic review, Connor! I’m glad our team and Joe were able to provide friendly, professional service and helpful guidance. We truly appreciate your trust in our office and are always here if you need anything!"
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Andres Zorrilla

February 3, 2026

5  out of  5
rating by Andres Zorrilla
"Kelley was awesome helping me get set up with state farm"
We responded:
"Thank you for the great review, Andres! We’re thrilled Kelley could make getting set up with State Farm easy and enjoyable. We truly appreciate your trust in our team and are always here if you need anything!"
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Eileen Dorcey

February 3, 2026

5  out of  5
rating by Eileen Dorcey
"After 23 years with GEICO as my insurance provider, they arbitrarily increased my rates. No claim, no accidents, no tickets. I guess the CEO wanted a bigger bonus. So I called around to check rates. Happened upon Kelley Evan’s-Cochran and I am so happy that I did. Not only did she get me better coverage than I had with GEICO, but she saved me money, too. She was so helpful with her knowledge and delightful attitude that I consider her a new friend."
We responded:
"Thank you for the wonderful review, Eileen! We’re thrilled Kelley could help you get better coverage, save money, and provide such helpful and friendly service. We’re honored to have earned your trust and look forward to being your insurance team for years to come!"
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Susan Poll

February 2, 2026

5  out of  5
rating by Susan Poll
"I had a great experience with Mr. Jirele. I took forever doing online quotes from a lot of insurance companies and they always ended up either not giving me a quote or the quote would change after doing it, and it took so long. Mr. Jirele emailed me and gave me a straightforward quote with no gimmicks. And the whole process was super easy, honest, fair, and a way better price than my previous insurance company that had kept going up over the years. I would definitely recommend Mr. Jirele!"
We responded:
"Thank you for the wonderful review, Susan! I am so glad I could make the process easy while saving you money. I truly appreciate your recommendation and trust in our team!"
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Madison T

January 30, 2026

5  out of  5
rating by Madison T
"Great service! I worked with Carla and she was very helpful. She got all of the information I needed over to me very quickly. Thank you for all of your help!"
We responded:
"Thank you for the wonderful review, Madison! We’re glad Carla could provide helpful and prompt service and get all the information you needed quickly. We truly appreciate your trust in our team!"
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Brittany McAleese

January 26, 2026

5  out of  5
rating by Brittany McAleese
"I had an excellent experience working with office representative Alicia Dominguez at this State Farm. They were knowledgeable, responsive, and took the time to clearly explain my coverage options. Every question I had was answered thoroughly, and I felt confident that my policies were tailored to my needs. Their professionalism and customer-focused approach made the entire process smooth and stress-free. Highly recommend Alicia and this office for anyone looking for reliable and attentive service."
We responded:
"Hi Brittany, thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear you had a great experience working with Alicia. She truly takes pride in making sure our customers understand their coverage and feel confident in their policies. We appreciate your kind words and recommendation, and we’re always here if you need anything in the future. Thanks again for choosing our office!"
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Aaron Morris

January 22, 2026

5  out of  5
rating by Aaron Morris
"I worked with the agent Kelley Evans-Cochran. She ran a detailed estimate when I requested it, and helped me save a lot of money compared to my previous auto insurance. Courteous and prompt, you need Kelley on your side!"
We responded:
"Thank you, Aaron! I’m glad Kelley could provide a detailed estimate and help you save on your auto insurance. We’re thrilled to hear you had a positive experience, and we truly appreciate your kind words!"
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Kelly Verner

January 20, 2026

5  out of  5
rating by Kelly Verner
"Karen and Jeff are great to work with. Karen really knows the business and how to save you money!!!!"
We responded:
"Thank you, Kelly! I’m glad to hear that Karen was able to help you save and that you enjoyed working with our team. We truly appreciate your kind words and your trust in us!"